📄 Terms of Service – RFPWise.AI

A product of BetaLaunch Labs Inc.

Last updated: August 13, 2025

These Terms of Service ("Terms") constitute a legal agreement between you ("User", "you") and BetaLaunch Labs Inc. ("Company", "we", "us", "our") regarding your access to and use of the RFPWise.AI platform.

1. Service Definition

"Service" refers to the RFPWise.AI platform, including the website, web application, and related services operated by BetaLaunch Labs Inc. (www.betalaunchlabs.com).

2. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

3. AI-Generated Content

The Service uses artificial intelligence to assist in drafting proposals. AI-generated output may contain inaccuracies, errors, omissions, or outdated information. You are solely responsible for reviewing, editing, and verifying all content for accuracy, compliance, and alignment with RFP requirements before submission. We make no warranties, express or implied, regarding the completeness, correctness, or suitability of the generated content.

4. Data Privacy

We do not use customer data to train or improve AI models. Uploaded files are processed solely for generating your proposal. For details, see our Privacy Policy (www.betalaunchlabs.com/privacy).

5. Data Security

Your files are encrypted at rest except for short-lived temporary files. The Service is hosted on US-based cloud infrastructure. While we take reasonable measures to protect your data, no system is completely secure, and we cannot guarantee against all unauthorized access, disclosure, or misuse.

6. Data Retention

Encrypted session artifacts are automatically purged after our retention window (24 hours by default). You must download all files you wish to keep within this period. After deletion, the data will no longer be accessible. We are not responsible for data lost due to user inaction or unforeseen technical delays. You may continue editing within your license period if you retain the .wise file.

7. Prohibited Use

You agree not to use the Service for unlawful purposes, to infringe on the rights of others, to submit materials containing malicious code, or to violate any applicable laws or regulations.

8. Intellectual Property

All intellectual property rights in the Service, including its software, design, and documentation, are owned by BetaLaunch Labs Inc. You retain ownership of content you upload and final proposals you generate.

9. Service Availability

We strive to provide continuous availability but do not guarantee uninterrupted Service. Access may be temporarily suspended for maintenance, upgrades, or technical issues without liability.

10. Limitation of Liability

To the fullest extent permitted by law, BetaLaunch Labs Inc. is not liable for any indirect, incidental, consequential, or special damages, including loss of profits, revenue, or data, arising from or related to your use of the Service, even if advised of such damages.

11. Indemnification

You agree to indemnify and hold harmless BetaLaunch Labs Inc. from any claims, damages, losses, or expenses arising from your use of the Service in violation of these Terms or applicable laws.

12. Changes to Terms

We may update these Terms at any time. Updated versions will be posted on the Service and take effect upon posting.

13. Governing Law

These Terms are governed by the laws of the Province of Alberta, Canada, and disputes will be subject to the exclusive jurisdiction of its courts.

14. Acknowledgement

By using the Service, you acknowledge that you have read, understood, and agree to these Terms, including the inherent risks of transmitting and processing data over the internet.