Request a refund
For now, refunds are handled by email. Please send the details below to
contact+refund@betalaunchlabs.com.
Refund policy: We provide full refunds within 5 days of purchase.
What to include
- Full name
- Email used at purchase
- Order ID (looks like
ORD-XXXX-XXXX-XXXX) or Stripe Payment ID (pi_…, ch_…, or cs_…)
- Product: Start New / Resume / Edit / Bundle
- Reason: accidental purchase / technical issue / not as expected / duplicate charge / other
- Purchase date (YYYY-MM-DD)
- Any helpful details
Quick email template
Subject: Refund request – RFPWise
Name:
Email used at purchase:
Order ID or Stripe Payment ID:
Product: [Start | Resume | Edit | Bundle]
Reason: [accidental_purchase | technical_issue | not_as_expected | duplicate_charge | other]
Purchase date (YYYY-MM-DD):
Details:
If your mail app doesn’t open, click “Copy template” and send to
contact+refund@betalaunchlabs.com.
We typically reply within 1–3 business days.